Adrian Awards 2021
Goals: Clearly state your marketing goals. What did you strive to achieve using this piece or program?
BerlinRosen was brought on to oversee an integrated communications strategy for NYC’s new observatory experience SUMMIT One Vanderbilt. It boasts thrill experiences, world-class culinary offerings, and an outdoor terrace featuring ASCENT, an all-glass elevator that scales the exterior of the tower to a 1,210-foot peak above 42nd Street. At the heart of the experience is “Air,” a story-driven immersive art installation, designed by Kenzo Digital. SUMMIT One Vanderbilt opened within the most crowded and competitive landscape for entertainment attractions in New York’s history. Over the past five years, we’ve seen a sharp increase in both observation decks as well as immersive art experiences, resulting in a more discerning media base and general public interest. Over the past five years, we’ve seen a sharp increase in both observation decks as well as immersive art experiences, resulting in a more discerning media base and general public. To ensure SUMMIT stood out, we created a robust PR campaign designed to build momentum and sustain a drumbeat through earned media, digital advertising, social media, and influencer marketing. Our main goals were: - Raise awareness and drive mass interest - Empower ticket sales - Position SUMMIT One Vanderbilt as a must-go NYC tourist destination
Results: Which of your original goals did you achieve and how? How did you measure the effectiveness of the piece or campaign? Entrants should provide quantifiable results of their tactics or campaigns. (for example, click through rates or ad equivalency)
Key results: 1000+ stories placed 13.6 billion impressions 1 billion people reached in 62 countries 65+ million engagements 300+ visits from (non-paid) digital influencers 150,000 tickets sold (with 40% coming directly through our digital ads) To ensure SUMMIT stood out, we created a robust media campaign designed to build momentum and sustain a drumbeat. In the months leading up to the grand opening, we brought hundreds of national and international media through the space, including writers, editors and producers on behalf of outlets ranging from The New York Times to CNN to Good Morning America and TODAY, all non-paid editorial opportunities, resulting in 600+ stories before the opening. “Summit excites your imagination about New York City — and makes you fall in love with the place all over again.” - NY Post “Why settle for one sky-high attraction when you can have three inside one building?” - CNN Travel “The top 7 new tourist attractions around the world” - The Points Guys “Arguably the best observatory in all of Manhattan.” - Sherman’s Travel “A stunning perspective of the NYC skyline.” - Travel + Leisure
Budget: Please include total budget vs. total actual cost. How much revenue has the piece or campaign generated and how does this compare to your goal? What was the return on investment?
Our PR budget was $15K/month. To ensure SUMMIT stood out, we created a robust media campaign designed to build momentum and sustain a drumbeat. In the months leading up to the grand opening, we brought hundreds of national and international media through the space, including writers, editors and producers on behalf of outlets ranging from The New York Times to CNN to Good Morning America, resulting in 600+ leading up to the launch and nearly 500 stories since then. With a small influencer budget of just $30K for the entire year, our team strategically partnered with key accounts such as @NYBucketList and @Secret_NYC to announce the reveal of SUMMIT in May generating 10.6 million Instagram views, 8.4 million TikTok views, and 130K YouTube views. Following that, our team identified key storytelling opportunities where (non-paid) influencers would be invited for a private tour, allowing them the exclusive opportunity to capture content in SUMMIT for the first time ever, and create thumb-stopping content that would sustain the drumbeat and drive ticket sales. The private influencer tours ahead of SUMMIT’s opening, sparked a “FOMO” mentality which ultimately led to a surge of interest from influencers across the world. Strategically, BerlinRosen took advantage of this high interest and hosted a (non-paid) 300+ content creator night which allowed influencers across a wide array of verticals an exclusive chance to experience SUMMIT for themselves. For example, @TourDeLust, a travel influencer who we invited to SUMMIT, created an Instagram Reel that now has over 40 million views. Through a robust PR campaign, we helped drive mass public interest and, just in the first three days, generate over $236,000 in revenue.* As of November 2021, SUMMIT had already sold over 150,000 tickets (of which 40% came directly through our digital ads). Please note that budget and revenue information is confidential, solely for judging purposes.
Entry Title
SUMMIT One Vanderbilt
Division
Public Relations - NEW OPENING/LAUNCH
Category
Public Relations
Entry Award:
Bronze